Help CenterEnsuring guests have accurate and up-to-date information is crucial for a smooth check-in experience. Follow our instructions to update your check-in details and provide clear directions to your property.
Step 1: Log in to your Host Profile
Step 2: Click on ‘Edit Content’ > ‘Check-in and Directions’
Step 3: Edit your check-in information, directions and check-in times
Step 4: Once you have completed the editing, click on ‘Save and Continue’
Tips for adding check-in information
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Include any key details guests should be aware of on the day of check-in.
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Include mandatory entry or conservation fees payable to parks or estates directly, and mention if these are cash-only.
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Include any speed limits applicable within an estate or reserve/conservation area, and note if fines may apply for exceeding them.
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Include clear directions for farms or properties that may be difficult to find.
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Do not include information about extra fees or services offered at additional costs.